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Duet Affiliate Program Rules

By becoming a Duet affiliate, you are agreeing to be bound by the following terms and conditions.

Duet reserves the right to update and change the terms and conditions contained in this Agreement, at any time and in our sole discretion without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Agreement. Continued use of the Service after any such changes shall constitute your consent to such changes.

Account Terms

The term of this Agreement will begin upon our acceptance of your Affiliate application and will end when terminated by either party. Either you or we may terminate this Agreement at any time, with or without cause, by giving the other party written notice of termination. You are only eligible to earn referral fees on sales occurring during the term.

  1. You must provide your legal name, a valid email address, and any other information requested in order to complete the signup process.
  2. You are responsible for maintaining the security of your account and password. Duet cannot and will not be liable for any loss or damage from your failure to protect your login information, including your password.
  3. You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Limitation of Liability

We will not be liable for indirect, special or consequential damages, or any loss of revenue, profits or data, arising in connection with this Agreement or the Program, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to this Agreement and the Program will not exceed the total referral fees paid or payable to you under to this Agreement or one dollar ($1.00), whichever is greater.

Spam

Duet has a zero tolerance policy for spam which is defined to mean any email advertising sent in bulk or in violation of any state or federal law. Any Affiliate accused of spamming will be immediately suspended while Duet, in their sole discretion, determines if the validity of the spam complaint. Valid spam complaints will result in the immediate termination of your account and forfeiture of any commissions owed you. Transactions may be cancelled, and recipients may be notified, at our discretion.

Payments

You will receive commision on each payment made by teachers referred to Duet through your affiliate link who signed up for a paying plan, either at first, or as an upgrade. Teachers must signup within 60 days of clicking your link in order for you to receive commission. For these teachers, we will pay you 20% of the teacher's payment until either the teacher cancels their account, or you cancel yours. Payments will be made between the 1st and 4th day of each month for the previous month's earnings. Payments will be made via Paypal, so a valid Paypal email address is required when you sign up.

If a teacher later requests a refund or a chargeback is issued by the credit card holder whose credit card was used to pay for that teacher's account, any commissions that were credited will be deducted from the next monthly payment. If there is no next monthly payment, the affiliate will be billed and hereby agrees to be bound by law to reimburse Duet in full for any such commissions.

Linking

We will provide You with links, including URL addresses and appropriate graphics with which you may link your Web site to our Web site (https://app.duetpartner.com/). If you are an approved Affiliate, we grant you a non-exclusive limited license solely to reproduce and use these Link Materials, including our trademarks to the extent they are incorporated into these Link Materials, only while you are an Affiliate and only in accordance with the terms and conditions of this Agreement.

You agree to display the Link Materials appropriately on your Web site and to respect our trademarks, service marks, and other rights in the Link Materials. You will use only these Link Materials to link your Web site to ours, and You will not alter the look or feel of these Link Materials or of our Web site in any way, without written consent. We reserve all of our rights in the Link Materials, our trade names and trademarks, and all other intellectual property rights. We may revoke your license at any time by giving you written notice.

Tracking

Duet will be solely responsible for tracking sales using special software that communicates with the specially encoded URLs assigned to affiliates. Duet will endeavor to do its best to ensure accurate tracking of referrals made by affiliates. Affiliates will themselves be solely responsible for ensuring that these special URLs are formatted properly, a necessary prerequisite to accurate tracking of referral sales. Notwithstanding the above statement of responsibility by Duet to track sales, affiliates hereby acknowledge and accept that the tracking system employed by Duet is not 100% fail-safe and that there may on occasion be instances of referral sales made that are not credited to an affiliate for any of the following possible reasons:

  • Failure by the affiliate to use the proper format of the specially assigned URL in promotions, web page links, banner ads, and so on
  • Deliberate or accidental actions by customers to circumvent an affiliate's special URL so that our software is unable to accurately track that sale.
  • Bugs, glitches or crashes of the tracking software that render it unable to accurately track sales for a period of time.
  • Acts of nature that cause irretrievable data loss on the computers and back-up disk media.

We may terminate this Agreement at any time if we decide, in our sole discretion, that your Web site is not suitable for the Program for any reason, including, but not limited to, the use of unlawful content.

We disclaim all liability for these matters. Further, you will indemnify and hold us harmless from all claims, damages, and expenses (including, without limitation, attorneys' fees) relating to the development, operation, maintenance, and contents of your site.

User Testimonials

  • "At first I wasn't sure about signing up for Duet, but I will never regret it! I love the huge variety of services on Duet since I can now keep my studio organized all in one place! The lending library was a great help during recital season and I got all my books back, which is a first! "
    Melody Siemens, Alberta Canada
  • "Duet saved my business and my love for what I do. The calendar makes it so easy to schedule students. The invoicing function ensures that all students know how much is due and when. The website feature has helped me to create an amazing web presence."
    Andrew McCormick, Bangor, Maine
  • "I don't know what took me so long to sign up with Duet. I was keeping all of my records on my computer with a hodge podge of Excel, Word, and Outlook Express."
    Stephanie James Hoffpauir, Broussard, Louisiana
  • "Everything that Duet offers: the website, the invoicing, the online payments... has greatly contributed to the success of my studio! It has brought a level of professionalism, that has resulted in the trust and confidence of the parents, which is absolutely invaluable to me as a teacher!"
    Brooke Baker, Portland, OR

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Our support team is available by chat 9 AM to 5 PM EST Monday through Friday and 8 AM to 10 AM on Weekends (except major U.S. holidays). You can send emails to support@duetpartner.com 24 hours a day, 7 days a week, and we'll reply during the next scheduled support hours.

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