Music Teacher's Helper Music Teacher's Helper

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Frequently Asked Questions

  • I already have my own website. Can I integrate it with Music Teacher's Helper?
  • I run a studio with several teachers. Can Music Teacher's Helper work with this scenario?
  • Why can't I log in?
  • What are your current users saying about Music Teacher's Helper?
  • I live outside the United States. Can I still use Music Teacher's Helper?
  • When my students login, they can't see how much they owe. Why not?
  • This site does everything I want! Except...
  • What is Music Teacher's Helper's mailing address?

Internet Questions

  • Is Music Teacher's Helper a program I buy and install?
  • Do I have to be connected to the Internet to use Music Teacher's Helper?
  • What if my students don't use the Internet or Email?
  • How safe is my information? Isn't it dangerous to store personal information online?
  • Will Music Teacher's Helper work with my computer?

Billing Questions

  • Do I have to sign a contract? Is this a long-term commitment?
  • What payment options are available for my account?
  • My studio is growing! How do I upgrade my account?
  • What if I want to cancel my subscription?

Have a different question?

If you didn't find the answer to your question here, please check out our Support page, which gives you additional ways to find answers to your questions. Or if you're ready to give Music Teacher's Helper a try, click here to start your free trial and check it out!

User Testimonials

  • The incredible team of people behind the program are always responsive, friendly, and most importantly - get the job done. Thank you Music Teachers Helper, it has been a pleasure to do business with you."
    Guy Boldon, Baraboo, WI
  • "The part I really have to give you a standing ovation for... your customer service! I've written with several questions and I always get a response within a few hours, sure beats waiting on the phone!"
    Emily John, Mound, MN

See More Testimonials

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From the Blog


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Our support team is available by chat 9 AM to 5 PM EST Monday through Friday and 8 AM to 10 AM on Weekends (except major U.S. holidays). You can send emails to 24 hours a day, 7 days a week, and we'll reply during the next scheduled support hours.

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